Middle East Wealth Management Forum 2020 - Exclusive Insights - Anand Rai - 2

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1. How can Relationship Managers increase productivity?

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1. How can Relationship Managers increase productivity?

RMs in a typical day, they have to do lot many stuff. They need to service their customer, they need to do sales, they also need to take decision on behalf of their customers. Now the only way we can empower relationship managers or help relationship managers is by empowering them with the right set of tools. So when I say right set of tools, those should enable relationship managers to have effective conversation and take informed decisions on the behalf of the customer. So when I say that, mobility is just the starting point, and if we provide relationship managers information anywhere on the go, anytime, and as well as the complete portfolio 360 degree view, while keeping compliance in the periphery and the boundary, I think that is going to help relationship managers.



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