Carol Chan

Chief Operating Officer, Asia

Lombard Odier

Profile:

Carol Chan is Chief Operating Officer, Asia at Lombard Odier. Carol is a senior banking operations professional with over 30 years of experience in global financial institutions, managing both private and investment banking operations. Leveraging her wealth of experience and knowledge in front to back processes and stakeholder management, Carol is responsible for driving Lombard Odier’s process efficiencies and business controls in Asia. Prior to joining Lombard Odier, she was a Managing Director at Credit Suisse, where she worked for 22 years until December 2019. Carol has also held several senior roles that involved regional and global operations at Credit Suisse and Barclays. Carol was conferred the IBF Fellow for Technology and Operations in 2018 by The Institute of Banking and Finance Singapore. This was in recognition of her contribution to the industry and demonstration of mastery of the profession and exemplifying thought leadership and commitment to the development of the industry. From 2013 to 2018, she served as a member of the Financial Industry Competency Standards (FICS) Technology and Operations Working Group. Carol is a certified trainer, speaker and coach from the John Maxwell Team, a global leadership development programme.

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Publications & Thought Leadership

COO Leaders in Asia on Future-Proofing their Platforms and Operations Hubbis assembled an erudite and influential panel of COOs from Asia’s wealth management industry on February 17th to discuss how the private banks or EAMs are managing and adapting to the vicissitudes of the world we all inhabit today and to the needs and expectations of Asia’s private clients in th....

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