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Investment Solutions Forum 2019 SG - Exclusive Insights - Paul Stefansson

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1. What do the younger generations expect from wealth managers?

Video transcript

1. What do the younger generations expect from wealth managers?

I think the younger generation, because they're digital natives they're very, very focused on digital solutions. Wealth management going forward is going to have to deliver an easy to use solution that is very similar to Gmail or Google or Amazon. Digital for the younger generation, the millennials, the iGeneration, is going to be absolutely critical. However, one thing that never changes is human nature. We're always greedy and we're always fearful. And so you will need some advice in there. Much of that will be built into the digital technology, but I believe you'll probably still need some humans to help us get through some of the crises we'll see in the future. And that's one thing I do believe is a constant, is human nature. And because of that, we're always going to have booms and busts and we'll always need good advice.