To what extent has the value proposition got to change in the next ten years? And what competitive threats should we be concerned about? - Damien Piper

Damien Piper of Finantix

Mar 19, 2019

Damien Piper, Regional Director, Asia at Finantix discussed to what extent the value proposition has got to change in the next ten years and what competitive threats we should be concerned about.

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1. To what extent has the value proposition got to change in the next ten years? And what competitive threats should we be concerned about?

Video transcript

1. To what extent has the value proposition got to change in the next ten years? And what competitive threats should we be concerned about?

Definitely from a digital wealth perspective, where we come from, over the next 10 years, there's threats, obviously, from the robo-advice movement. Interestingly, that was always supposed to be all about millennials, but you look at all of the large ones in America, it's actually the mid-career people who are investing in those. So, that will be a, let's say, a competitive drive against private banks, but if private banks are smart in how they can use technology in more of a hybrid advice approach, where it's not effectively being totally robotic and completely automated, but highly personalised, and more of a tool for collaboration between banker and customer.

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