Digital Wealth Asia Forum 2019 Singapore - Exclusive Insights - Silvio Struebi

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1. What is the future role of the RM when banks get digital?

Video transcript

1. What is the future role of the RM when banks get digital?

There will always be the need to have an RM onsite because, at the end of the day, that's the key differentiator of a private bank from online banks. However, not every client will have access, or direct access, to an RM in the future. This is because the cost of providing such a valuable resource is rather high. That's why we will see the emergence of a differentiated offering landscape, where some clients have access to RMs, and some don’t.

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