Helping Asian Wealth Management Communities interact

Digital Wealth Asia Forum 2019 HK - Highlights - Vippy Wong

Vippy Wong of Quinlan & Associates

Nov 29, 2019

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1. What are the challenges and opportunities for this industry?

Video transcript

1. What are the challenges and opportunities for this industry?

Obviously within the wealth and asset management industry, I think there are a few key trends that are impacting their business model right now. The margins are decreasing, really leading to an impact on their revenues. And there's a lot of competition from passive investments, like ETFs, and other types of passive investments down the road. So, a lot of that is leading a lot of the asset managers to really look at how they can change the way they operate, and the services they offer to their clients. So an example of some of this could bn how do they digitalise their businesses, create a better mobile offering, create a better user experience for their customers, and alongside that is then how do they leverage the data they have to better understand what their customers are looking for? The customer's needs, and preferences. Then based on that new information and insight, create a better product or service for their customers.

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