Digital & Technology

TrustQuay launches New Portal to help firms Digitalise their Client Engagement

TrustQuay has announced the launch of TrustQuay Portal which will allow clients of corporate services and trust administrators access to their information anywhere, anytime and on any device.

At present, the corporate services, trust and fund administration sector lags far behind other industries in terms of digitalisation, with clients currently unable to readily access their information. However, in a recent industry survey, TrustQuay identified that 2 out of 3 firms said their clients wanted a greater digital experience, with 69% of firms now planning to digitalise their client engagement in the next 2 years, the firm said in a press release.

At present, the corporate services, trust and fund administration sector lags far behind other industries in terms of digitalisation, with clients currently unable to readily access their information. However, in a recent industry survey, TrustQuay identified that 2 out of 3 firms said their clients wanted a greater digital experience, with 69% of firms now planning to digitalise their client engagement in the next 2 years.

Keith Hale, Executive Chairman, TrustQuay, said: “We’ve designed TrustQuay Portal to reflect not just industry best practice, but to allow clients to be fully engaged, informed and educated.”

“Digital access by clients to their own information has now moved from a nice-to-have to a must-have, and we expect to see a rapid increase in the roll-out of interactive client portals as part of corporate services, trust and fund administration digital offerings.”

“I’m delighted that our clients can be up and running very quickly with their end-client digital engagement based on TrustQuay Portal.”

More information on TrustQuay Portal can be found HERE.