Digital & Technology

Myanmar bank opts for Misys for digitalisation

First Private Bank (FPB) has chosen Misys FusionBanking to streamline operations and digitalise as it takes a significant role in contributing to Myanmar’s growing economy.

The bank, which received the first banking licence in Myanmar in 1992, aims to transform its retail, corporate and digital offering to bring new products and enhanced services to customers quickly and efficiently. 
 
“The market here has been through immense change across all industries, and banking is no exception,” said Dr Sein Maung, chairman at FPB. “As we come into a period of expected rapid growth, competition is heating up and customers are demanding superior products and services.”

This project will see Misys FusionBanking Essence and Digital Channels provide an efficient, connected front, middle and back office with advanced analytics to support the bank in better understanding consumer needs. 

Customers will be able to view and access their accounts across channels, get salaries credited electronically, transfer money and pay bills from different branches or on the go via mobile. 

The FusionBanking Insight analytics module will also enable the bank to track performance and obtain a consolidated view of customer preferences.