Top

Better Relationships ‐ Stakeholders

The programme, based on the proven Better Relationships – Stakeholders™ approach of providing value in every interaction, focuses on how to build trusted relationships with colleagues and other stakeholders that enhance an organisation’s relationship capital and its ability to deliver outcomes.

The programme will increase your enablement to:

  • Interact effectively with colleagues and other stakeholders through a deep understanding of their needs and goals
  • Create environments in which people are open and collaborative
  • Break down internal barriers and improve collaboration
  • Achieve consensus and commitment to move forward

 

The programme will increase your enablement to:

  • Interact effectively with colleagues and other stakeholders through a deep understanding of their needs and goals
  • Create environments in which people are open and collaborative
  • Break down internal barriers and improve collaboration
  • Achieve consensus and commitment to move forward

 

Programme content

  • The programme covers how to:
  • Create the right relationships with the right stakeholders.
  • Quickly build rapport and establish and/or build on trust.
  • Focus on and deliver value to stakeholders in every conversation.
  • Position your ideas for maximum influence and impact on stakeholders.
  • Collaborate and gain commitment.

 

Proprietary tools and approaches covered include:

  • The Octagon™ profiling to understand behavioural preferences and their impact upon others.
  • I We U openings to establish rapport and start to build trust from the first words.
  • SHAPE™ questioning to demonstrate broad interest in stakeholders’ real needs and goals.
  • Levels of Thinking, Spicy Questions and Focus‐5 to make interactions more engaging and memorable.
  • N‐F‐B and Storytelling to better position ideas and influence others.
  • CC Notes to maintain collaborative momentum.

 

Programme format

  • The programme format is 2‐days of workshop based interaction, ideally involving between 16 and 20 participants from across the business.
  • The focus is on providing participants with a range of flexible tools that can be used to achieve results. Workshop sessions are highly interactive and can include behavioural analysis, practical examples, role plays, case studies, and video examples.
  • Application of the new approaches learned may be further supported through post‐workshop reviews and ongoing coaching.