We were delighted to host our 10th annual event in Singapore for the Private Wealth Management Community.
More than 350 CEOs, COOs, Independent Asset managers and other senior practitioners attended – from a mix of local and international Private Banks, Retail Banks, Insurance Companies, Independent Firms & Family Offices, Asset Management Companies, and IFAs.
Thank you to all of our event partners: Henley & Partners, Leonteq Securities, Allfunds, CFA Institute, Casamont Cyprus, DWF Compliance, Hawksford, Butterfield, ERI Banking Software, InvestaCrowd, Jersey Finance, Sun Life Financial, Trident Trust, CSOP Asset Management, GMO, Global Precious Metals. International Planning Group, J. Rotbart & Co., MSCI, Orbium, Quantifeed and Swissquote.
Hubbis events are –
FUN, CONSISTENT, RELEVANT, ENGAGING AND UNIQUE
Asian Wealth Management Forum 2019
Pan Pacific Hotel, Singapore

A community of leading organisations within Asian Wealth Management

Senior figures in Asian Wealth Management are speaking at this event

Tony Wong
CSOP Asset Management

Ioannis Ioannikiou
Casamont Cyprus

Adam Proctor
Citi Private Bank

Alexandre Bouchardy
Credit Suisse Asset Management

Marc Lansonneur
DBS Private Bank

Lee Woon Shiu
DBS Private Bank

Adrian Williamson
ERI

Nicolas Mathier
Global Precious Metals
Why you should attend Hubbis events

Experience our latest event for yourself
HUBBIS INVESTMENT FORUM - Hong Kong 2023
Pan Pacific Hotel, Singapore
We were delighted to hosti the Hubbis Investment Forum – Hong Kong on Wednesd...
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8.30am
Registration
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8.55am
Keynote Address - Chair Opening Remarks: Why we are here!
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9.00am
Panel Discussion
Private wealth management - a time of dramatic change
- What's your best and worst possible scenario for this industry in the next three years?
- What’s your USP?
- How can you transition clients to the next generation of bankers?
- Which countries are the focus? Which clients are the focus? What segments are the focus?
- How can you get the right people and proposition in front of the right clients?
- Is the relationship manager less important today?
- How do you find new clients?
- How do clients want to be serviced?
- What digital expectations do clients have?
- What talent do you really need?
- Even though growth is high - do banks rely too much on hiring? Is employing each other’s RMs and ICs becoming much less effective?
Chair
Speakers
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9.55am
Head - to - Head Q & A - Global Citizens: Trends and Developments in Investment Migration
- Why is the Investment Migration industry booming?
- Why does Henley & Partners attend the Hubbis events?
- Where do our clients come from?
- Why do wealth management firms work with us?
- How can H&P help your HNWI clients?
- What are the pitfalls that HNWIs should be aware concerning investment migration?
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10.05am
Presentation - Choosing the right investment product for the current market environment
- What is popular with investors at the moment?
- How investment products can complement your clients´ portfolios
- Keeping the flexibility
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10.15am
Panel Discussion
Delivering investment products and advice to clients – time to re-think everything?
- Transparency, Margins, Costs and Fees – what’s changing?
- The revenue squeeze is on. Where does your revenue come from in future?
- What have you got that means you will be here in five years?
- How do you reconcile the suitability of investment products you sell to your clients with profitability?
- What’s the future of Discretionary and Advisory Portfolio Management?
- What digital expectations do clients have?
- Connecting customer data to market data – what does this mean?
- What’s the role of technology and AI?
- Are FinTech’s and Tech Giants threatening our business model?
Chair
Speakers
Alexandre BouchardyManaging Director, Head of Asset Management Singapore and Head of Fixed Income and Equities Asia
Credit Suisse Asset Management
Alexis CallaGlobal Head, Investment Strategy & Advisory and Chief Investment Officer, Private Banking & Wealth Management
Standard Chartered Private Bank
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11.00am
Presentation - Emerging Trends in API / Open Banking
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11.10am
Refreshment & Networking
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11.35am
Panel Discussion
Are you ready for the intergenerational wealth transfer?
- In the transparent and complex world we now live in, what value do clients expect from us?
- How is the role of international financial centres changing?
- There is a huge growth in family disputes. What are the opportunities and challenges?
- What's the role of Insurance? How is this opportunity developing? What does the client need?
- How important is ‘substance’ today - and what is the role of the International Finance Centre?
- How can you step up and prove that you had the right solution for the client?
- Where are we now with CRS and AEOI?
- How can you demonstrate how important the role of a trustee is?
- How can you protect wealth in the transition to the next generation?
- Has Singapore positioned itself in a very smart way?
Chair
Speakers
Lee Woon ShiuManaging Director & Group Head of Wealth Planning, Family Office & Insurance Solutions
DBS Private Bank
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12.15pm
Presentation - Riding the ESG wave with MSCI
- Analysing ESG fund manager scores with Fundmetrics
- Implementing ESG in the investment process
- ESG ideas for structured products
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12.25pm
Presentation - Cyprus Island of Opportunities
- Cyprus Investment Program
- Benefits of Cyprus when structuring your wealth
- Cyprus investment opportunities
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12.55pm
Presentation - The World of Physical Gold
- Is gold still relevant today? Who is buying gold these days and why?
- Aren't gold ETFs good enough?
- Are cryptocurrencies taking investors' attention as the new gold?
- Do's and Don'ts of buying physical gold
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1.05pm
Lunch & Networking
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1.50pm
Room A – Workshop - The Human Advantage
- Trust me - I’m not a robot
- Relationships rule OK!
- Why you?
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1.50pm
Room B – Workshop - Global Citizens: Trends and Developments in Investment Migration
- Introduction to the Investment Migration Industry
- Citizenship-by-Investment: Travel and Settlement Freedom for HNWIs
- The world’s leading Residence-by-Investment Programs
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2.30pm
Room A – Workshop - Enhancing your impact to delight clients!
- Leverage omnichannel
- Enhance quality of RM/specialist/sales manager
- Educate, educate clients
- Recommend solutions to achieve client goals
- Become Ritz/Disney of banking
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2.30pm
Room B – Workshop - Choosing the right investment products
- What is popular with investors at the moment?
- How investment products can complement your clients´ portfolios
- Keeping the flexibility
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3.10pm
Refreshment & Networking
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3.30pm
Panel Discussion
Getting Asset allocation right and finding value
- Where should you be allocated today and why? What’s cheap and what’s expensive?
- Equity
- Fixed income
- Currencies
- Commodities
- Is excess optimism and overconfidence – driving the markets to impossible levels?
- Are the U.S. markets and economy in trouble?
- Are investors overestimating return and underestimating risk?
- Which sectors can we “reasonably” expect to grow?
- What are the main investment themes and the products that will be most relevant in 2H 2019?
- How has the Investment environment changed in Asia from 2017 to 2019?
- How will you generate income without taking unrealistic risk?
- How do you think Asian equity market performance will be in 2H 2019?
- Is there an increasing interest in ESG?
- What’s the interest of private clients today in;
- Alternatives
- Private equity
- Hedge funds
- Infrastructure
- Property
Chair
Speakers
Marc LansonneurManaging Director, Head of Managed Solutions and Investment Governance
DBS Private Bank
- Where should you be allocated today and why? What’s cheap and what’s expensive?
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4.15pm
Panel Discussion
Interesting and relevant Investment Solutions for 2H 2019
- What is Security Token Offering (STO) / Digital Security Offering (DSO)?
- How do investors benefit from investing in digital securities?
- Why are real estate companies are raising money through digital securities offerings?
- Is GOLD an interesting asset class today? What’s its role in a client portfolio?
- What’s the difference between physical and paper gold?
- How do you generate income today?
- What cash / money market alternatives exist today?
- Whats' the outlook for China in 2H 2019?
- How do you think Asian equity market performance will be in 2019?
- What new money-market funds have we seen?
- What developments have we seen for ETFs and Passive funds in Asia?
- How are you managing risk in Asian equities to improve investment performance?
- Is a multi-asset strategy still a good bet?
- What are the thematic investment opportunities that resonate with clients today?
Chair
Speakers
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5.00pm
Closing remarks - Chairman’s Closing Remarks: key learnings to apply
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5.10pm
Forum Ends
Asian Wealth Management Forum 2019
Pan Pacific Hotel,Singapore


Tony Wong
CSOP Asset Management

Ioannis Ioannikiou
Casamont Cyprus

Adam Proctor
Citi Private Bank

Alexandre Bouchardy
Credit Suisse Asset Management

Marc Lansonneur
DBS Private Bank

Lee Woon Shiu
DBS Private Bank

Adrian Williamson
ERI

Nicolas Mathier
Global Precious Metals

Anurag Mathur
HSBC Bank

Marcus Hinkley
Hawksford

Martina Troppmair
Hawksford

Nirbhay Handa
Henley & Partners

Rory McDaid
Henley & Partners

David MacDonald
Hubbis

Lim Cho Peng
IPG Howden

Pierre Masclet
Indosuez Wealth Management

Julian Kwan
InvestaX

Joshua Rotbart
J. Rotbart & Co.

Tuck Meng Yee
JRT Partners

Richard Nunn
Jersey Finance

Malik S. Sarwar
K2 Leaders

Chinmay Patil
Leonteq Securities

Lee Wong
Lombard Odier

Valentin Laiseca
MSCI

Alvin Lee
Maybank

Chee Loong Chong
Mercer

Cara Williams
Mercer

Vincent Chui
Morgan Stanley

Harry Ng
Nomura

John Robson
Quantifeed

Joanne Siu
Samsung Asset Management

Ranjiv Raman
Schroders Wealth Management

Dr. Silvio Struebi
Simon-Kucher Global Strategy Consultancy

Alexis Calla
Standard Chartered Private Bank

Haren Shah
Taurus Wealth Advisors

Gary Dugan
The Global CIO Office

Sean Coughlan
Trident Trust

Michael Blake
UBP
Asian Wealth Management Forum 2019
Pan Pacific Hotel,Singapore

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Asian Wealth Management Forum 2019
Pan Pacific Hotel,Singapore

We were delighted to host our 10th annual event in Singapore for the Private Wealth Management Community. More than 350 CEOs, COOs, Independent Asset managers and other senior practitioners attended – from a mix of local and international Private Banks, Retail Banks, Insurance Companies, Independent Firms & Family Offices, Asset Management Companies, and IFAs.
Thank you to all of our event partners: Henley & Partners, Leonteq Securities, Allfunds, CFA Institute, Casamont Cyprus, DWF Compliance, Hawksford, Butterfield, ERI Banking Software, InvestaCrowd, Jersey Finance, Sun Life Financial, Trident Trust, CSOP Asset Management, GMO, Global Precious Metals, International Planning Group, J. Rotbart & Co., MSCI, Orbium, Quantifeed and Swissquote.
Below for your interest and reference are links to various content we captured from the day. Please click on the orange headlines – and do send any comments or feedback to [email protected].
Content Highlights
Video Highlights
Video Highlights Summary PDF
Exclusive Insights
Testimonials
I Love Wealth Management
Photos
Event summary
Panel discussions
Presentations & Workshops
Videos
Post event Supplement
Post-event Report
You might also like to view the full Post-Event Report – which is a consolidated summary, including photos of speakers & delegates, the attendee profiles & some delegate feedback, polling results, and more.
Event Summary
Asian Wealth Management Forum Singapore 2019 Summary
Hubbis is delighted to have hosted our 10th annual event for the private wealth management community in Singapore.
Video Highlights
We asked leading industry experts - what are the opportunities and challenges for the year ahead? View the combined video highlights, or click on the links to view the individual videos.
Full Video Highlights
Video Highlights Summary PDF
I Love Wealth Management
Testimonials
Pierre Masclet, Asia Chief Executive Officer, Singapore Branch Manager, Indosuez Wealth Management
Anurag Mathur,Head of Retail Banking and Wealth Management, Singapore, HSBC Bank
Alvin Lee, Head of Group Wealth Management & Community Financial Services, Maybank
Malik S. Sarwar, CEO, K2 Leaders
Cara Williams, Senior Partner, Global Leader for Financial Intermediaries and Family Offices, Mercer
Marc Lansonneur, Managing Director, Head of Managed Solutions and Investment Governance, DBS Private Banking
Gary Dugan, Chief Executive Officer, Purple Asset Management
Ranjiv Raman, Head of Investments, Schroders Wealth Management
Haren Shah, Managing Director, Head of Investments, Taurus Wealth Advisors
Tony Wong, Head of Intermediary Sales, CSOP Asset Management
Joshua Rotbart, Managing Partner, J. Rotbart & Co.
Julian Kwan, CEO, InvestaCrowd
John Robson, Chief Commercial Officer, Quantifeed
Tuck Meng Yee, Head of Investment Solutions Asia, Allfunds
Lee Woon Shiu, Managing Director & Regional Head of Wealth Planning Family Office & Insurance Solutions, DBS Private Bank
Laurence Lancaster, Barrister-at-law, Group Head of Tax, Sovereign Group
An Kelles, Business Development, Jersey Finance
Exclusive Insights
We asked leading industry experts for their exclusive and incisive insights. Click on the links to view the individual videos:
Malik S. Sarwar, CEO, K2 Leaders
What's your best and worst possible scenario for this industry in the next three years?
Pierre Masclet, Asia Chief Executive Officer, Singapore Branch Manager, Indosuez Wealth Management
What digital expectations do clients have?
Anurag Mathur, Head of Retail Banking and Wealth Management, Singapore, HSBC Bank
How do clients want to be serviced?
Alvin Lee, Head of Group Wealth Management & Community Financial Services, Maybank
How do you find new clients?
Ranjiv Raman, Head of Investments, Schroders Wealth Management
How do you think Asian equity market performance will be in 2H 2019?
Laurence Lancaster, Barrister-at-law, Group Head of Tax, Sovereign Group
In the transparent and complex world we now live in, what value do clients expect from us?
An Kelles, Business Development, Jersey Finance
How is the role of international financial centres changing?
Julian Kwan, CEO, InvestaCrowd
What does InvestaCrowd do?
What is Security Token Offering (STO) / Digital Security Offering (DSO)?
How do investors benefit from investing in digital securities?
John Robson, Chief Commercial Officer, Quantifeed
What’s the role of technology and AI?
Tuck Meng Yee, Head of Investment Solutions Asia, Allfunds
Connecting customer data to market data – what does this mean?
Lee Woon Shiu, Managing Director & Regional Head of Wealth Planning Family Office & Insurance Solutions, DBS Private Bank
Where are we now with CRS and AEOI?
Has Singapore positioned itself in a very smart way?
Valentin Laiseca, Head of ASEAN Index Sales, MSCI
What’s the growing relevance of ESG in Asian Wealth Management?
Is there any evidence that investing in ESG investment products delivers additional performance?
Gary Dugan, Chief Executive Officer, Purple Asset Management
Are investors overestimating return and underestimating risk?
Marc Lansonneur, Managing Director, Head of Managed Solutions and Investment Governance, DBS Private Banking
Is there an increasing interest in ESG?
How will you generate income without taking unrealistic risk?
Haren Shah, Managing Director, Head of Investments, Taurus Wealth Advisors
Are investors overestimating return and underestimating risk?
What are the main investment themes and the products that will be most relevant in 2H 2019?
Joanne Siu, ETF Sales Director, Samsung Asset Management
Is a multi-asset strategy still a good bet?
What are the thematic investment opportunities that resonate with clients today?
Joshua Rotbart, Managing Partner, J. Rotbart & Co.
Is gold still relevant today? Who is buying gold these days and why?
Are cryptocurrencies taking investors' attention as the new gold?
Do's and Don'ts of buying physical gold
Tony Wong, Head of Intermediary Sales, CSOP Asset Management
What developments have we seen for ETFs and Passive funds in Asia?
Panel Discussions
We held 5 interactive panel discussions throughout the day – which involved senior industry practitioners who we invited to participate and share their thoughts. We have also incorporated into the summaries below the briefing notes which speakers sent to us in advance of the event. Plus, we have included the results of audience polling as well as questions we received from delegates. Click on each headline to view the PDFs.
Private Wealth Management in Asia: Adapting at a Time of Dramatic Change
A high-powered panel of private banking leaders in Asia assembled at the first panel of the day at the Hubbis Asian Wealth Management Forum in Singapore to offer their expert insights on the evolution of the wealth management model, and how that impacts their business in the region.
Panel Members
Malik Sarwar, CEO, K2 Leaders
Adam Proctor, Managing Director, Head of Singapore, Australia and New Zealand, Citi Private Bank
Michael Blake, CEO Private Banking Asia, UBP
Anurag Mathur, Head of Retail Banking and Wealth Management, Singapore, HSBC Bank
Pierre Masclet, Asia Chief Executive Officer, Singapore Branch Manager, Indosuez Wealth Management
Alvin Lee, Head of Group Wealth Management & Community Financial Services, Maybank
Vincent Chui, Chief Executive, Morgan Stanley Asia International, Morgan Stanley
Delivering Investment Products and Advice to Clients in Asia – the Optimal Approach
A panel of eminent wealth management experts gather for a discussion at the Hubbis Asian Wealth Management Forum to debate the role of technology in delivering wealth management solutions and whether passive will rule, or active and discretionary strategies will continue to play a role, or grow in importance.
Panel Members
Malik S. Sarwar, CEO, K2 Leaders
Chee Loong Chong, Wealth Business Leader, Singapore, Mercer
Alexandre Bouchardy, Managing Director, Head of Asset Management Singapore and Head of Fixed Income and Equities Asia, Credit Suisse
Alexis Calla, Chief Investment Officer, Standard Chartered Private Bank
Tuck Meng Yee,Head of Investment Solutions Asia, Allfunds
John Robson, Chief Commercial Officer, Quantifeed
The Rising Importance of Wealth Solutions and Planning for Asia’s HNWIs
A panel of experts gave their insights to the increasingly important subject of encouraging Asia’s HNWIs and their families to organise robust, compliant wealth and legacy planning. The delegates at the Hubbis Asian Wealth Management Forum heard from the professionals about the need to plan years, even decades ahead. But also to incorporate flexible structures that allow adaptation to further regulatory changes, as well as the possibly unexpected needs of the younger generations who will inherit so much of Asia’s vast, and rapidly growing private wealth. They also learned of the crucial importance of trust, professionalism, and empathy in building out the wealth planning conversations and constructing viable and compliant succession planning. And they heard the communication is not always so easy with the Asia clientele, who have historically held their cards close to their chests.
Panel members
Lee Wong, Head of Family Services, Asia, Lombard Odier
Lee Woon Shiu, Managing Director & Regional Head of Wealth Planning Family Office & Insurance Solutions, DBS Private Bank
Lim Cho Peng, CEO, IPG Financial Services
Harry Ng, Head of Wealth Planning Strategy & Solutions, Asia ex-Japan, Nomura
Richard Nunn, Head of Business Development, Jersey Finance
Sean Coughlan, Managing Director, Trident Trust
Cara Williams, Senior Partner, Global Leader for Financial Intermediaries and Family Offices, Mercer
The Quest for Optimal Asset Allocation for Asia’s HNWIs
A ‘Fab Four’ of investment experts at the fourth discussion of the Hubbis Asian Wealth Management Forum surveyed the prevailing themes and trends facing investors in the current uncertain conditions. They looked across at the US markets, where valuations appear stretched but momentum is still in its favour. They looked at Europe, which offers pockets of value, but considerable political and economic challenges. And they surveyed Asia, where valuations are modest and economic growth robust, but where momentum has yet to propel an upward re-valuation. And they looked across at the alternative, illiquid markets, including private equity, precious metals and other assets, to see how they fit into a well-adapted portfolio. The overriding conclusion was that these somewhat uncertain times offer opportunity, not a cause for dismay.
Panel Members
Malik Sarwar, CEO, K2 Leaders
Haren Shah, Managing Director, Head of Investments, Taurus Wealth Advisors
Marc Lansonneur, Managing Director, Head of Managed Solutions and Investment Governance, DBS Private Banking
Ranjiv Raman, Head of Investments, Schroders Wealth Management
Gary Dugan, Chief Executive Officer, Purple Asset Management
Innovative, Interesting and Relevant Investment Solutions for Asia’s HNWIs
A panel of experts at the Hubbis Asian Wealth Management Forum considered several key asset classes, strategies and technologies that are already impacting the Asian wealth management markets, or that soon will, from the digitisation of illiquid assets to the broadening universe of ETF strategies, and the growth of physical gold investments.
Panel members
Joanne Siu, ETF Sales Director, Samsung Asset Management
Julian Kwan, CEO, InvestaCrowd
Tony Wong, Head of Intermediary Sales, CSOP Asset Management
Joshua Rotbart, Managing Partner, J. Rotbart & Co.
Presentations
Below are summaries of the Presentations and Wealth TALKS delivered at the event. These were 10-minute slots hosted either by senior industry practitioners who we invited to speak (Wealth TALKS), or by some of our event partners (Presentations). Also listed with each summary are links to the presentation slides (where these are made available by speakers). Click on each headline to view the web versions of these – from which you can also access the 1-page PDFs.
Henley & Partners: Working with Asia’s HNWIs and Wealth Managers to Promote Investor Migration
Nirbhay Handa, Henley & Partners country head covering NRI, Sri Lanka & Bangladesh addressed the audience at the Hubbis Asian Wealth Management Forum to highlight the many appeals of secondary citizenship or residency around the world. The story she highlighted is very compelling for so many of the world’s wealthy, with an estimated 34% of the globe’s HNWIs already holding one of these alternatives. And as the world’s leading investor migration consultancy, she reported that Henley is ideally positioned across Asia as experts on the programmes on offer and experts at working with Asian HNWI clients and families to achieve their goals.
View slides
Leonteq: Helping Wealth Managers Choose the Best SPs for their Asian Clients
Chinmay Patil, Executive Director, Investment Solutions for Leonteq Securities, is passionate about structured products and their ability to enhance both returns and safety for investment portfolios. He told delegates at the Hubbis Asian Wealth Management Forum how Leonteq works closely with the private banks and wealth managers to help them work with their HNWIs clients to build optimal structured product (SP) solutions. He emphasised the technical expertise of the firm, its digital excellence, and also its human face.
ERI Banking Software: Emerging Trends in API and Open Banking, Implications for Asia
Adrian Williamson, Director for Asia at ERI Banking Software, is a believer. His credo is that the key driving factors on the road to winning customers’ trust and to providing better products and services include data, process and policy transparency, while at the same time maintaining data security. To achieve these goals, it is vital to adopt, invest in and implement new open banking systems. He told the audience at the Hubbis Asian Wealth Management Forum exactly why they too should put their faith in this evolutionary trend.
View slides
Riding the ESG Wave: Wealth Management Industry Catching Up with Global Trend
“When the last tree is cut down, the last fish eaten, and the last stream poisoned, you will realise that you cannot eat money.” This apparently is a Native American saying, which MSCI’s Valentin Laiseca highlighted when giving his talk on Environment, Social & Governance (ESG) investing at the Hubbis Asian Wealth Management Forum. He is Head of ASEAN Index Sales and told the audience how MSCI provides ESG ratings and how the firm then analyses ESG fund manager scores with its Fund Metrics products. He explained how fund managers and other investors can implement ESG in their investment processes, and even how ESG can be incorporated into structured products.
View slides
Cyprus: The Island of Investment, Citizenship and Residence Opportunity
Ioannis Ioannikiou, Legal Adviser for Casamont Cyprus, is an energetic advocate of the virtues of Cyprus as an investment and alternative citizenship destination for Asia’s HNWIs. Not only does Cyprus offer a fast-track to a new EU passport, but the investment required can mostly be in the form of real estate, and as the island is benefitting from robust growth in tourism and leisure – with a major new casino resort on the way – there are good opportunities for both income and capital gains. Add to that the appeals of a benign tax regime, and it makes a compelling case to consider. Ioannikiou was in Singapore recently to give his insights to delegates at the Hubbis Asian Wealth Management Forum.
View slides
Gold – the Emotional Commodity that Ideally Fits Asia’s HNWI Portfolios
Joshua Rotbart, Managing Director of precious metals firm J. Rotbart & Co, is passionate about his chosen profession. He says gold can be seen as an ‘emotional commodity’, a term he coined, as gold is something that people not lonely aspire to, but because as a store of value for investors it has even more appealing qualities. He told the audience at the Hubbis Asian Wealth Management Forum in Singapore how he is a ‘gold person, not a financial person’ and that he sees from history how gold will always be valuable, and the longer someone keeps it, the more it will appreciate. He said gold might not make people rich unless they speculate, but that it will help wealthy people and their families retain their fortunes.
View slides
Hawksford: Gearing Asia’s HNWIs up to the Challenges of Family Governance
Marcus Hinkley is Head of Private Client Services for Asia at Hawksford, focusing on HNWIs and their business and estate planning needs. Having worked at some of the top private client law firms in New Zealand, the BVI, Cayman Islands, Guernsey and Singapore, he offered delegates at the Hubbis Asian Wealth Management Forum the benefit of his insights into the growing prominence of structured family governance for Asian clients.
K2 Leaders CEO on Optimal Approaches to Delighting and Retaining Clients
Malik Sarwar, CEO of wealth management firm K2 Leaders and Chairman of Hubbis, believes that professionals in the wealth management industry should focus their efforts on becoming the primary adviser to their valued clients. He presented a detailed and engaging Workshop at the Hubbis Asian Wealth Management Forum in Singapore highlighting his personal views on how professionals in the wealth management industry can enhance their levels of expertise, service quality and client-responsiveness and thereby win the role as the primary adviser to their clients. He explained what he calls his five levers of growth, as well as the key attributes and habits of effective advisers. He advised delegates to focus on becoming a differentiated adviser via continuous self-enhancement, being empathetic with their clients and then offering ideas and simple solutions for their needs.
Hubbis’ Head of Learning on Accentuating the Human Advantage in Wealth Management
David MacDonald, Head of Learning Solutions for Hubbis, is a passionate believer in the power of the human. He believes that in the world of wealth management professionals should not be in the least part fearful of the digital revolution, but should use technology to enhance their skills, the delivery, their communication and thereby future-proof their roles and their careers. People need people, he believes, and he projects that this will long be the case, so professionals in this industry should enhance and emphasise their uniquely human skills while leveraging technologies to improve their own capabilities and proposition. And he advised the delegates at the Hubbis Asian Wealth Management Forum in Singapore that all this should take place against the backdrop of a well-formulated plan.
View slides
Asian Wealth Management Forum 2019
Pan Pacific Hotel,Singapore