Mark Jansen, partner, advisory, financial services industry practice at PricewaterhouseCoopers, explains the significance for private banks of getting their digital strategy right amid the growing role for technology in driving a successful customer offering and meeting industry needs.

Patrick Dreyfuss, deputy regional chief executive officer for Societe Generale Private Banking in Asia Pacific, talks to Hubbis about the implications of the many pressures on the industry today - and how his organisation is looking to adapt its offering.

Leading technology and operations practitioners came together in Singapore in March to discuss trends, opportunities and challenges in relation to finding business solutions through the smart use of technology and software - at a roundtable organised by Hubbis and co-hosted by Assentis Technologies.

Marc Geary, head of private wealth management and family office services at Harris Fraser Group, talks to Hubbis about the need for more client education about independent models as well as the need more broadly for more transparency in Asian wealth management.

Keith Harrison, head of Asia Pacific, and the Singapore branch manager, at Bank Hapoalim, talks to Hubbis about which types of private banks he thinks are most likely to be successful in 2013.

Mark Browning of Franklin Templeton Investments explains some of the key components of the firm’s value proposition as it looks to provide a differentiated offering in Asia.

As Indonesia’s wealth management industry becomes ever-more competitive, the key challenge for many institutions is differentiating their offering.

Urs Tanner of Assentis Technologies discusses the importance of individualised sales materials and pitch-books to help organisations and advisers stand out in today’s competitive landscape.

David Schmid of EFG Bank’s EFG Financial Products Division explains the nature and development of EFG Financial Products, outlining the approach that has been taken to building an innovative product platform.

Wallace Woo, managing director, senior investment counselor in the key clients group at BNP Paribas Wealth Management in Asia, talks to Hubbis about how the firm is developing its advisory and product offering to engage clients in a more targeted way.

Bernard Rennell, chief executive officer, North Asia, global private banking, and global head of private wealth solutions at HSBC Private Bank, explains why he thinks the firm is well-positioned to build out a sustainable offering in a challenging business environment.

Manuel Leuthold, deputy chief executive officer of Banque Privee Edmond de Rothschild, talks to Hubbis about how to maintain a client-focused, efficient, scalable and secure business in the face of growing regulatory, tax and cost challenges.

Lennie Lim, managing director and regional head of Legg Mason in Asia, talks to Hubbis about the firm’s focus on strategic partnerships to help it not only meet investor appetite, but also stand out amidst its 100-plus competitors.

It is refreshing to walk in to the reception of Coutts at its offices in One Raffles Quay in Singapore. Yet this positive first impression has nothing to do with the décor, artwork or other fittings or furnishings typical of a private bank. Instead, it is all about the warmth of the welcome you get.

After roughly two years at the helm of Union Bancaire Privee's (UBP's) global private banking business, Michel Longhini, chief executive officer, talks to Hubbis about delivering a consistent and differentiated value proposition to clients in the face of today's many challenges - and reveals his views on what it takes to be successful in Asia.

Edward Lopez of SunGard discusses the role for Asian private banks in servicing the growing amount of wealth held onshore which is now looking for investment options offshore.

David Bellingham of Professional Investment Advisory Services outlines the culture, evolution and strategy of the firm, as well as some of the broader developments and trends in the IFA space in Singapore.

Simon Clare, Product Manager, Anova, at DST Global Solutions, talks to Hubbis about how wealth management firms of all types could and should be doing more to monetise the data they have about their customers.

Alex Jagmetti, head of Asia Pacific at Gonet & Cie Group, talks to Hubbis about the Asian ambitions and strategy of this boutique Swiss firm, which is among the more recent arrivals in the region, as it looks to find its niche via a tailored approach that involves adapting to the local environment.

Alan Luk, head of private banking and trust services at Hang Seng Bank, talks to Hubbis about some of the key challenges for private banks as they look to operate within more demanding regulatory and business environments, and he explains the growing appeal of local players.

Olivier Gougeon, regional chief executive officer for Societe Generale Private Banking in Asia Pacific, explains to Hubbis how scale and a global value proposition increasingly make a difference to private clients – and why he expects to see more industry consolidation.

Nick Pollard, chief executive officer for Coutts in Asia, explains to Hubbis the importance today of delivering intelligent, more focused investment advice and wealth planning services, while at the same time investing more selectively in those markets which offer scale and client growth opportunities.

Su Shan Tan, managing director and group head of wealth management at DBS Bank, explains to Hubbis what wealthy Asian clients want and need in today’s environment – and outlines what she is doing to try to deliver this.

Ravi Raju, managing director and regional head of private wealth management for Deutsche Bank in Asia Pacific, tells Hubbis how he is trying to use the firm’s universal bank capabilities to forge a competitive edge in the hearts and minds of the region’s entrepreneurs.

Mignonne Cheng, chairman and chief executive officer of BNP Paribas Wealth Management, Asia Pacific, reveals her strategy against the backdrop of one of the toughest periods for the industry in its history in this region.

Eric Schimpf, head of Macquarie Private Wealth in Australia, discusses the models and propositions that comprise a financial advisory offering which can deliver value to clients in today’s environment.

The agility and conviction with which individual private banks and wealth management firms in Asia respond to the many difficult strategic questions they face today will determine who will be the winners and losers within an industry set to take on a markedly-different look-and-feel.

There is no one answer to what the right approach or business model is to private banking and wealth management in Asia. But a clear and consistent strategy is a critical success factor.

As the approach of many HNW individuals to their wealth management relationships and portfolios becomes ever-more rational and professional, private banks and other advisory firms must make sure they understand what value now means to their clients – and then provide it.